NOC 14202: Collection clerks

Collection clerks collect payments on overdue accounts and bad cheques and locate debtors to make collection arrangements. They are employed by collection agencies, utility companies, department stores, loan companies, banks and credit unions, and by financial and licensing departments within governments.

Express Entry eligibility

• Skilled work (TEER 0 to 3): no, TEER 4 does not count for Express Entry.
• Canadian Experience Class: does not count.
• Federal Skilled Worker Program: does not count.
• Federal Skilled Trades Program: not one of the eligible trades.
• High-wage occupation (from November 3, 2026): no. No high-wage add-on, and a job offer in it earns no CRS points.

TEER 4: Occupations that usually need a high school diploma or several weeks of on-the-job training. Every program has other requirements too, such as language test results and, for FSW, a points test.

Category-based draws

NOC 14202 is not on any of IRCC’s occupation category lists. You can still be invited in general, Canadian Experience Class or other program draws if you qualify through other experience.

Category lists checked on canada.ca on 2026-10-17. IRCC category-based selection

CRS points for work in NOC 14202

None. Work in TEER 4 and 5 occupations earns no Canadian work points in the CRS.

See Canadian work points and the median-wage rule.

Main duties

This group performs some or all of the following duties:

• Notify debtors of overdue payments and accounts by telephone, mail, and registered mail, and continue the notification process if reply is not received
• Resolve collection issues by making payment arrangements by telephone or visit to debtor
• Recommend further action or discontinuation of service in cases where payment is not forthcoming
• Trace and locate debtors, and may contact debtors' friends, neighbours, relatives and employers to obtain information
• Answer correspondence, prepare reports and maintain records and files related to collection work
• May work with on-line accounts and systems.

For Express Entry your duties must match the lead statement and most of the main duties above.

Example job titles

• bill collector
• collection clerk
• collection officer (except taxation)
• collections investigation officer
• collector
• credit and collection clerk
• locator - collection
• skip tracer - collection

Employment requirements

• Completion of secondary school is required.
• A business college diploma may be required.
• A period of on-the-job training is often provided for collection clerks and collection officers.
• A collections licence issued by the province or territory of employment is usually required.

Similar jobs with a different code

• 14200Accounts receivable clerk
• 12011Collection supervisor
• 12104Tax collection officer