NOC 14102: Personnel clerks

Personnel clerks assist personnel officers and human resources specialists and compile, maintain and process information relating to staffing, recruitment, training, labour relations, performance evaluations and classifications. They are employed in personnel departments throughout the private and public sectors.

Express Entry eligibility

• Skilled work (TEER 0 to 3): no, TEER 4 does not count for Express Entry.
• Canadian Experience Class: does not count.
• Federal Skilled Worker Program: does not count.
• Federal Skilled Trades Program: not one of the eligible trades.
• High-wage occupation (from November 3, 2026): no. No high-wage add-on, and a job offer in it earns no CRS points.

TEER 4: Occupations that usually need a high school diploma or several weeks of on-the-job training. Every program has other requirements too, such as language test results and, for FSW, a points test.

Category-based draws

NOC 14102 is not on any of IRCC’s occupation category lists. You can still be invited in general, Canadian Experience Class or other program draws if you qualify through other experience.

Category lists checked on canada.ca on 2026-10-17. IRCC category-based selection

CRS points for work in NOC 14102

None. Work in TEER 4 and 5 occupations earns no Canadian work points in the CRS.

See Canadian work points and the median-wage rule.

Main duties

This group performs some or all of the following duties:

• Process, verify and register documentation relating to personnel activities such as staffing, recruitment, training, grievances, performance evaluations and classifications
• Maintain and update manual and computerized filing and registration systems, and compile and prepare reports and documents relating to personnel activities
• Respond to telephone and written enquiries from staff and the general public regarding personnel matters
• Arrange for advertising or posting of job vacancies, assist in screening and rating of job applicants, and conduct reference checks
• Administer and score employment tests, such as keyboarding and proofreading tests
• Arrange for in-house and external training activities.

For Express Entry your duties must match the lead statement and most of the main duties above.

Example job titles

• classification clerk - human resources
• employment clerk
• human resources assistant
• human resources clerk
• labour relations clerk
• personnel services clerk
• staffing clerk
• training clerk

Employment requirements

• Completion of secondary school is usually required.
• Completion of college or other courses in personnel administration may be required.
• Some clerical experience may be required.

Similar jobs with a different code

• 12101Human resources and recruitment officers
• 11200Human resources professionals
• 13102Payroll administrators
• 12010Supervisors, general office and administrative support workers