NOC 12011: Supervisors, finance and insurance office workers

Supervisors of finance and insurance office workers supervise and coordinate the activities of workers in the following unit groups: Payroll administrators (13102), Accounting and related clerks (14200), Banking, insurance and other financial clerks (14201) and Collection clerks (14202). They are employed by banks and other financial institutions, insurance companies, and by other establishments throughout the public and private sectors.

Express Entry eligibility

• Skilled work (TEER 0 to 3): yes, TEER 2.
• Canadian Experience Class: counts as skilled Canadian work (1 year in the last 3 years).
• Federal Skilled Worker Program: counts as skilled work (1 year of continuous work in the last 10 years).
• Federal Skilled Trades Program: not one of the eligible trades.
• High-wage occupation (from November 3, 2026): no. No high-wage add-on, and a job offer in it earns no CRS points.

TEER 2: Occupations that usually need a college diploma, an apprenticeship of 2 or more years, or supervisory duties. Every program has other requirements too, such as language test results and, for FSW, a points test.

Category-based draws

NOC 12011 is not on any of IRCC’s occupation category lists. You can still be invited in general, Canadian Experience Class or other program draws.

Category lists checked on canada.ca on 2026-10-17. IRCC category-based selection

CRS points for work in NOC 12011

Skilled Canadian work in this occupation earns the standard points, the same before and after November 3, 2026, with no high-wage add-on:

See Canadian work points and the median-wage rule.

Main duties

This group performs some or all of the following duties:

• Implement efficient working processes and coordinate, assign and review the work of clerks engaged in the following duties: administering accounts payable and receivable; processing, verifying and recording financial documents and forms; administering payrolls; processing, verifying and recording insurance claims and forms; and collecting user fees and payments on overdue accounts
• Examine and verify accuracy of work and authorize routine payments, credits and other transactions
• Establish work schedules and procedures and coordinate activities with other work units or departments
• Resolve work-related problems and prepare and submit progress and other reports
• Identify training needs and train workers in job duties and company policies
• Requisition supplies and materials
• Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work
• May perform the same duties as workers supervised.

For Express Entry your duties must match the lead statement and most of the main duties above.

Example job titles

• accounts payable supervisor
• accounts receivable supervisor
• bank clerks supervisor
• billing supervisor
• bookkeeping supervisor
• claims adjusters supervisor
• collection supervisor
• credit supervisor
• payroll supervisor
• supervisor of accounting

Employment requirements

• Completion of a college program or courses in bookkeeping, accounting or a related subject is required.
• Experience in the clerical occupation supervised is required.

Similar jobs with a different code

• 62023Customer and information services supervisors
• 11102Financial advisors
• 10010Financial managers
• 11109Other financial officers