NOC 12201: Insurance adjusters and claims examiners

Insurance adjusters investigate insurance claims and determine the amount of loss or damages covered by insurance policies. They are employed in claims departments of insurance companies or as independent adjusters. Insurance claims examiners examine claims investigated by insurance adjusters and authorize payments. They are employed at head offices or branches of insurance companies.

Express Entry eligibility

• Skilled work (TEER 0 to 3): yes, TEER 2.
• Canadian Experience Class: counts as skilled Canadian work (1 year in the last 3 years).
• Federal Skilled Worker Program: counts as skilled work (1 year of continuous work in the last 10 years).
• Federal Skilled Trades Program: not one of the eligible trades.
• High-wage occupation (from November 3, 2026): yes, 1.3× tier.

TEER 2: Occupations that usually need a college diploma, an apprenticeship of 2 or more years, or supervisory duties. Every program has other requirements too, such as language test results and, for FSW, a points test.

Category-based draws

NOC 12201 is not on any of IRCC’s occupation category lists. You can still be invited in general, Canadian Experience Class or other program draws.

Category lists checked on canada.ca on 2026-10-17. IRCC category-based selection

CRS points for work in NOC 12201

With 12+ months of Canadian work here, from November 3, 2026, by years of skilled Canadian work:

See Canadian work points and the median-wage rule.

Main duties

This group performs some or all of the following duties:

• Insurance adjusters
• Investigate circumstances surrounding insurance claims to determine validity of claim
• Inspect automobile, home or other property damage
• Take statements and consult with claimants, accident witnesses, doctors and other relevant individuals and examine records or reports
• Determine amount of loss or damages covered by insurance policies
• Negotiate settlement of claims
• Prepare adjustment reports.
• Insurance claims examiners
• Review, examine, calculate and authorize insurance claims investigated by insurance adjusters
• Examine adjusters' reports and similar insurance claims or precedents to determine extent of insurance coverage
• Ensure claims are valid and settlements are made according to company practices and procedures
• Consult lawyers, doctors or other relevant individuals to discuss insurance claims
• Approve automobile, fire, life, disability, dental or other insurance claims.

For Express Entry your duties must match the lead statement and most of the main duties above.

Example job titles

• adjuster
• claims examiner
• claims representative
• insurance adjuster

Employment requirements

• Completion of secondary school is required.
• A bachelor's degree, college diploma or some post-secondary education or Several years of experience as a clerk in the claims department or other general insurance experience is required.
• Several years of on-the-job training and completion of insurance industry courses and training programs are required.
• Independent adjusters require a provincial licence issued by the Superintendent of Insurance in the province or territory of employment.