NOC 62010: Retail sales supervisors

Retail sales supervisors supervise and coordinate the activities of workers in the following unit groups: Retail salespersons and visual merchandisers (64100), Cashiers (65100), Store shelf stockers, clerks and order fillers (65102) and Other sales related occupations (65109). They are employed by stores and other retail businesses, wholesale businesses that sell on a retail basis to the public, rental service establishments and businesses involved in door-to-door soliciting and telemarketing.

Express Entry eligibility

• Skilled work (TEER 0 to 3): yes, TEER 2.
• Canadian Experience Class: counts as skilled Canadian work (1 year in the last 3 years).
• Federal Skilled Worker Program: counts as skilled work (1 year of continuous work in the last 10 years).
• Federal Skilled Trades Program: not one of the eligible trades.
• High-wage occupation (from November 3, 2026): no. No high-wage add-on, and a job offer in it earns no CRS points.

TEER 2: Occupations that usually need a college diploma, an apprenticeship of 2 or more years, or supervisory duties. Every program has other requirements too, such as language test results and, for FSW, a points test.

Category-based draws

NOC 62010 is not on any of IRCC’s occupation category lists. You can still be invited in general, Canadian Experience Class or other program draws.

Category lists checked on canada.ca on 2026-10-17. IRCC category-based selection

CRS points for work in NOC 62010

Skilled Canadian work in this occupation earns the standard points, the same before and after November 3, 2026, with no high-wage add-on:

See Canadian work points and the median-wage rule.

Main duties

This group performs some or all of the following duties:

• Supervise and coordinate sales staff and cashiers
• Assign sales workers to duties and prepare work schedules
• Authorize payments and the return of merchandise
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Maintain specified inventory and order merchandise
• Prepare reports regarding sales volumes, merchandising and personnel matters
• Hire and train or arrange for the training of new sales staff and monitor and report on performance
• Ensure the visual standards and image of the store are maintained, such as store displays, signage and cleanliness
• May perform the same duties as workers supervised
• May perform key holding and managerial duties if required, such as opening and closing the store, managing escalated complaints, developing and implementing marketing strategies, and signing for deliveries.

For Express Entry your duties must match the lead statement and most of the main duties above.

Example job titles

• department store supervisor
• head cashier
• liquor store supervisor
• produce department supervisor
• rental service supervisor
• retail sales route supervisor
• telemarketing supervisor

Employment requirements

• Completion of secondary school is usually required.
• Previous retail sales experience as a retail salesperson or sales clerk, cashier, telemarketer, door-to-door salesperson or rental agent is usually required.

Similar jobs with a different code

• 60020Retail and wholesale trade managers
• Service supervisors
• 62100Technical sales supervisor