NOC 65210: Support occupations in accommodation, travel and facilities set-up services

Workers in support occupations in accommodation, travel and facilities set-up services escort guests to their rooms, carry travellers' luggage at airports, in railway stations and aboard ships, clean and maintain public areas and passengers' rooms aboard ships and trains, and set up rooms and associated furnishings, commercial displays, exhibits, equipment and booths in facilities and establishments. They are employed by hotels, conference centres, retail establishments, passenger transport companies and throughout the private and public sectors.

Express Entry eligibility

• Skilled work (TEER 0 to 3): no, TEER 5 does not count for Express Entry.
• Canadian Experience Class: does not count.
• Federal Skilled Worker Program: does not count.
• Federal Skilled Trades Program: not one of the eligible trades.
• High-wage occupation (from November 3, 2026): no. No high-wage add-on, and a job offer in it earns no CRS points.

TEER 5: Occupations that usually need short-term work demonstration and no formal education. Every program has other requirements too, such as language test results and, for FSW, a points test.

Category-based draws

NOC 65210 is not on any of IRCC’s occupation category lists. You can still be invited in general, Canadian Experience Class or other program draws if you qualify through other experience.

Category lists checked on canada.ca on 2026-10-17. IRCC category-based selection

CRS points for work in NOC 65210

None. Work in TEER 4 and 5 occupations earns no Canadian work points in the CRS.

See Canadian work points and the median-wage rule.

Main duties

This group performs some or all of the following duties:

• Guest service attendants and baggage porters
• Carry luggage for hotel guests, escort incoming guests to their rooms
• Check rooms to ensure they are in order
• Offer information regarding features of rooms, services of hotel and points of interest
• Assist guests with special needs
• Attend to group arrivals and departures
• Receive and deliver items and messages for guests
• Handle guest complaints and requests and maintain luggage storage areas.
• Convey travellers' luggage at railway stations and airports by hand or hand truck and arrange for ground transportation.
• Ship and train service attendants
• Set and clear tables, serve food and beverages, clean sleeping cars and cabins, make beds, wash dishes and maintain washroom supplies
• Carry luggage for passengers aboard ships.
• Ensure customer satisfaction and comfort.
• Facilities workers
• Set-up, install, reconfigure, relocate and dismantle temporary partitions and furnishings of rooms
• Assemble, rotate and disassemble window displays, showcases and signage according to floor plans or instructions
• Assist with installation of audiovisual equipment and help in resolving problems during use
• May perform minor repairs on installations and routine maintenance of audiovisual equipment.

For Express Entry your duties must match the lead statement and most of the main duties above.

Example job titles

• baggage porter
• banquet porter
• bellhop
• cruise line passenger attendant
• facilities porter
• hotel doorkeeper
• hotel guest services attendant
• luggage attendant
• room flipper
• showcase installer
• train service attendant

Employment requirements

• Some secondary school education may be required.

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