NOC 64314: Hotel front desk clerks

Hotel front desk clerks make room reservations, provide information and services to guests and receive payment for services. They are employed by hotels, motels and resorts.

Express Entry eligibility

• Skilled work (TEER 0 to 3): no, TEER 4 does not count for Express Entry.
• Canadian Experience Class: does not count.
• Federal Skilled Worker Program: does not count.
• Federal Skilled Trades Program: not one of the eligible trades.
• High-wage occupation (from November 3, 2026): no. No high-wage add-on, and a job offer in it earns no CRS points.

TEER 4: Occupations that usually need a high school diploma or several weeks of on-the-job training. Every program has other requirements too, such as language test results and, for FSW, a points test.

Category-based draws

NOC 64314 is not on any of IRCC’s occupation category lists. You can still be invited in general, Canadian Experience Class or other program draws if you qualify through other experience.

Category lists checked on canada.ca on 2026-10-17. IRCC category-based selection

CRS points for work in NOC 64314

None. Work in TEER 4 and 5 occupations earns no Canadian work points in the CRS.

See Canadian work points and the median-wage rule.

Main duties

This group performs some or all of the following duties:

• Maintain an inventory of vacancies, reservations and room assignments
• Register arriving guests and assign rooms
• Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints
• Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
• Present statements of charges to departing guests and receive payment.

For Express Entry your duties must match the lead statement and most of the main duties above.

Example job titles

• guest services agent - hotel
• hotel front desk clerk
• night clerk
• reservations clerk - hotel
• room clerk

Employment requirements

• Completion of secondary school or equivalent is usually required.
• Completion of a two-year apprenticeship program, or a college program in front desk operations or hotel management may be required.
• Guest services representative trade certification is available, but voluntary, in Saskatchewan.

Similar jobs with a different code

• 62022Hotel clerk supervisor
• 64310Travel counsellors