NOC 64313: Ground and water transport ticket agents, cargo service representatives and related clerks

Ground and water transport ticket agents, cargo service representatives and related clerks, quote fares and rates, make reservations, issue tickets, process cargo shipments, check baggage and perform other related customer service duties to assist travellers. They are employed by bus and railway companies, freight forwarding and shipping companies, boat cruise operators and other public transit establishments and by travel wholesalers.

Express Entry eligibility

• Skilled work (TEER 0 to 3): no, TEER 4 does not count for Express Entry.
• Canadian Experience Class: does not count.
• Federal Skilled Worker Program: does not count.
• Federal Skilled Trades Program: not one of the eligible trades.
• High-wage occupation (from November 3, 2026): no. No high-wage add-on, and a job offer in it earns no CRS points.

TEER 4: Occupations that usually need a high school diploma or several weeks of on-the-job training. Every program has other requirements too, such as language test results and, for FSW, a points test.

Category-based draws

NOC 64313 is not on any of IRCC’s occupation category lists. You can still be invited in general, Canadian Experience Class or other program draws if you qualify through other experience.

Category lists checked on canada.ca on 2026-10-17. IRCC category-based selection

CRS points for work in NOC 64313

None. Work in TEER 4 and 5 occupations earns no Canadian work points in the CRS.

See Canadian work points and the median-wage rule.

Main duties

This group performs some or all of the following duties:

• Ticket agents
• Answer customer inquiries, quote fares and assist clients in planning travel times and routes
• Reserve seats for tour companies, travel agencies, wholesalers and the general public
• Issue tickets, handle cash transactions and check baggage
• Receive and record bookings for package tours from retail travel agencies and supply information regarding available vacancies when working for wholesale travel companies.
• Cargo service representatives
• Quote fare and rates for cargo shipment
• Compute shipment costs including charges for services and insurance using rate tables and schedules and prepare and maintain shipping and other documents
• Check in passenger baggage and sort for loading by baggage handlers or may load baggage directly into buses, railway cars or cruise ships
• Trace lost or misdirected passenger baggage or cargo shipment.

For Express Entry your duties must match the lead statement and most of the main duties above.

Example job titles

• bus ticket agent
• cargo customer service representative - railway
• counter service agent - railway
• railway passenger agent
• railway reservations clerk
• reservations clerk - cruise line
• ticket agent (except airline)

Employment requirements

• Completion of secondary school is usually required.
• Up to 10 weeks of training may be provided.

Similar jobs with a different code

• 62022Accommodation, travel, tourism and related services supervisors
• 64312Airline ticket and service agents
• 64310Travel counsellors